why there are so many nice people here? - Answers - Salesforce Trailblazer Community
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Sephy WangSephy Wang 

why there are so many nice people here?

Tell me why? all my questions are sovled by you guys.
Best Answer chosen by Sephy Wang
Steve MolisSteve Molis
Because it's just the right thing to do and the right way to treat someone.  People come here with their Salesforce questions, some of us have some Salesforce knowledge that can help them find the answer they are looking for, or at least help them get pointed in the right direction.  
It's no different than if I had a wristwatch and someone walked up to me and asked "Excuse me, do you know what time it is?"  I mean how could I not help that person???  They're asking for information, and I have that information (or can at least help them) and it costs me NOTHING, it takes MINIMAL physical effort on my behalf, it barely takes a moment of my time.  How could I simply walk away without giving them the time of day?  I just can't do that to someone, that's my "Why?".

All Answers

Brendan ConroyBrendan Conroy
It is because we care about helping other users fully utilize their orgs and are passionate about what we do. That is very much appreciated, Sephy. I'm reposting this to my followers so that they can have a little more sunshine in their day :) Let us know if you need any other help.

Cheers,

Brendan
Sephy WangSephy Wang
I actually posted another question.....hahahaha

No answer yet...
Brendan ConroyBrendan Conroy
I'm working on it right now :) I was looking for some specific resources to post
David LiuDavid Liu
Helping out is the best part of my day  =)  We all love the Salesforce platform!
Sharif ShaalanSharif Shaalan
Hi Sephy, I used to come here every day when I started using salesforce to find answers.  I hardly had to ask a question because some one had almost always asked the question before, so I always found an answer.  Once I sharpened my skills I wanted to give back to the community as well as learn from other users answers (like David and Brendan : ) as Salesforce is so flexible you can have 10 different solutions to one question.  So as much as I come here to help I come here to learn.
Steve MolisSteve Molis
Because it's just the right thing to do and the right way to treat someone.  People come here with their Salesforce questions, some of us have some Salesforce knowledge that can help them find the answer they are looking for, or at least help them get pointed in the right direction.  
It's no different than if I had a wristwatch and someone walked up to me and asked "Excuse me, do you know what time it is?"  I mean how could I not help that person???  They're asking for information, and I have that information (or can at least help them) and it costs me NOTHING, it takes MINIMAL physical effort on my behalf, it barely takes a moment of my time.  How could I simply walk away without giving them the time of day?  I just can't do that to someone, that's my "Why?".
This was selected as the best answer
Johan YuJohan Yu
Sephy, because I learn a lot from this Community, happy to participate !
Phillip SouthernPhillip Southern
because this is our community......and we care about each other and how successful each other are!  This is why the salesforce ecosystem and community is to different.  We're all in this together!
Rakesh GuptaRakesh Gupta
@all +1 this is the place from where you will get thousands of different requirment and you will learn faster then any one else
Anshul JainAnshul Jain
(on a lighter note) Some of us just have a problem in life of solving other's problems..
and while doing so if you get to learn more, generate some ideas from queries or business situations posted....helps implement the same in our own projects for our clients.
Susan ThayerSusan Thayer
LOL.
I have to agree with @anshul.
Johan YuJohan Yu
@anshul, for me need to change "helps to improve my salesforce for my business" since I am in end-user company.
Nishan AhmedNishan Ahmed
Nice Question !!!
           I have the same opinion about this community. Everyone here is so good.
Francis PindarFrancis Pindar
Because the Salesforce Community is #AWESOME! :)
Elizabeth DavidsonElizabeth Davidson
1- it was where I came when I was lost
2- it is where I stayed when I was found
3- SteveMo is my hero :)
4- I really, REALLY love playing with Salesforce and learning new ways to use it.
5- The community is hilarious and fun
6- I love a challenge to find a solution- and with everyone collaborating you may learn a solution better than the one you've been using or thought of!
7- It's easier to be nice than mean in general.
Tom ThomasTom Thomas
I Agree,  Thank you so much for evryones help!!!!!! This is what makes salesforce great. 
Phillip SouthernPhillip Southern
Really let's be honest...I am here to be Elizabeth's hero...maybe one day. 
Shivanath DevinarayananShivanath Devinarayanan
You gotta do what you gotta do.. ! Share the love :)
Becka DenteBecka Dente
Because we all love to "pay-it-forward" to each other. I ask questions & I awesome the ones that I can. It's part of what makes this community so great.
Maria BelliMaria Belli
I've always said that the Salesforce Community is the 'gift that keeps on giving'. I love helping others and am grateful when others can help me. Some people go above and beyond and will not give up until your Salesforce issue has been resolved. I am proud to be a part of such an amazing, helpful, giving community :)
Alphonse OnyeagwaAlphonse Onyeagwa
Salesforce Community is rad. Not only you can get answers to your questions, but you learn a whole lot. Lots of great people on the Salesforce Community. I am glad to be part of the experience from a standpoint of getting help or giving help. That guy David "wOOt!" Liu said it BEST!  I actually need to start logging on more frequently.  Cheers! 
Deepa PatelDeepa Patel
+1 to @Maria Belli. And Steve Molis is the best of the best. I love him and his generosity. I have learned so much from him and from the community. How can any one not be nice and give back?
S MS M
I rely on this community, I find so much useful advice on here. I'm not at a stage where I can answer other people's queries, but if I post a question and later resolve it, I always try to write how I managed it, because it may just help someone else who has the same problem.

I'd have been stuck without some of the assistance I've had on here!
Adrielle RobinsonAdrielle Robinson
I hosted a study group a while back and the new guy says:

"Ok, so when do I take the oath and join the cult, you guys are too nice and like Salesforce too much not be a secret cult"! (This was said in jest.)

We all laughed because it's true, people are happy and helpful that work with SF. I have only come across one exception (anomalies don't count) in the last five years and I think I may be alone there. I think that it's such a complex and geek-out-cool process and UI that you are never really "in the know" completely and you need others to keep your head above water. There is comradery in that panic and pleasure that comes with going live with a new app, or stepping into part of the org that you never dared enter before.

“None of us is as smart as all of us.” ― Kenneth H. Blanchard
Dipak NikamDipak Nikam
Joy of Giving :)
Tess Sta RomanaTess Sta Romana
We are a community.  We are using a great product that the best way to get ROI and get the most out of it is to share our knowledge and experiences.  We all increase our knowledge level to inspire and challenge Salesforce Product Management  for bigger and better features.

Thank you everyone!!!
Jon TreskoJon Tresko
Wow, this is an awesome Question, thank you.

My reasoning is mostly because I believe in Salesforce, which has already done so much for me and my life, and I enjoy giving back. I remember when I was just starting out and learning... It's hard at times to figure things out on your own, and I would ask some really complex questions at times and I'd get responses right away @ 2am in the morning. It was great.

So now that several years have passed and I'm on an expert/professional level with the platform, I almost feel obligated to pay that karma back and help others along in the community. I suppose this is partially selfish... I am fully invested in Salesforce, as it's what I do for a living, so the bigger and more stable this ecosystem is as a whole, the more secure my and my colleagues' futures.

I also love the fact that I'm constantly referencing documentation and/or testing my Asnwers to make sure I'm not giving bad intel, so it keeps me very sharp.

Lastly, I sure could use a beer: https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F9300000001oX7
Johan YuJohan Yu
Jon, @2am your time, maybe someone else 11am. So, this is 24 hours community support :)
Subbu IyerSubbu Iyer
Every one nice  here. We are so blessed to have these people aroud us who help us to grow . Our Job is to share knowdelge   what we have got from these people.  I always want to run as fast as other expert here specially Steve Molis and want to answer all the question ,but steve and other people always repond fast before i think answere. That motivates me to work hard more and more and answere all the question. Thanks to every one , its help me to be become a  salesforce expert.like you Steve Molis
Katja AleksichKatja Aleksich
I think the positive collaboration ignited early on in the SFDC world and has truly helped developed and improve this platform. Welcome! And Steve Molis is a rock star - you'll see :)
Amy GrenhamAmy Grenham
What a great comment thread! I really hope you will not mind that I lifted some of your (fantastic) quotes and observations on the Salesforce Success Commnuity for our company blog http://www.desynit.com/the-power-of-community-learning-from-salesforce-com/
Amninderjit KaurAmninderjit Kaur
I want to thank everyone in the community to be there when someone need here. Special thanks to SteveMo as he tries his best to help everyone.:-)
Adrielle RobinsonAdrielle Robinson
I'd like to add one more point:

I have recently engaged more online, but I still prefer to meet face-2-face. Mentoring, study groups, working in pods. Being in the same room and learning by watching your friend/colleague complete tasks is invaluable! When I studied for the certified admin exam, it was SO helpful to have study partners (Vivek Chawla) to encourage you to not give up on your goals and have them give you those much needed positive affirmations. So, if you really want to reach out, I say do it face-to-face if you can (even Skype if you can't be in the same place) to add that human element. It made all the difference in my case. 


Johan YuJohan Yu
face-2-face is a good, that is why we have salesforce user group meeting in every region.
But, since salesforce is on cloud and have millions of user, this community is just perfect on helping each other.

Jon TreskoJon Tresko
No way, Vivek is my neighbor and colleage! Small world! Perhaps we should start a North County San Diego or Carlsbad User Group!?
Steve MolisSteve Molis
To learn more about the The Power of the Salesforce Community, join me, Denise Carbone, Shannon Dykes, Cecile Horsky, Gina Skocilich, Jackie Travieso at 
Dreamforce'13
The Power of the Salesforce Community - Users Helping Users:

Wednesday, November 20th: 4:30 PM - 5:25 PM
Hilton San Francisco Union Square, Golden Gate 3/4/5

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https://dreamevent.my.salesforce.com/apex/CalendarView#a093000000WrODOAA3
Adrielle RobinsonAdrielle Robinson
@JonTresko 

it is!! Vivek is great. I live in mira mesa so north county is a bit of a hike, but I'd drive it. Once every few months isn't enough.
Bill GreenhawBill Greenhaw
@David Leckenby - This time if year slows down. People are either preparing for Dreamforce or traveling to San Fran. Many of the top posters speak at Dreamforce, so they are busy preparing for that. Trust me after Dreamforce this site will be rip rouring busy.

I will take a look at your questions for you right now.
Johan YuJohan Yu
@David, you may re-post your questions, maybe it just not good time when you posted them.
Matthew SchutzMatthew Schutz
Best question EVER!
Colin LauColin Lau
This is great to see! A community is nothing without people willing to help one another out.
Steve MolisSteve Molis
@David Leckenby  
Which "unanswered questions" were you referring to?  Also keep in mind that the Answers Community is made of fellow Salesforce customers (Users, Admins, Developers, Partners, etc), not Salesforce employees.  So people are only as available as our work and familiy schedules will allow.
Steve MolisSteve Molis
Not for nothin' but who are the 6 people who don't like helping other people?  

User-added image
Jon TreskoJon Tresko
HA, GOOD QUESTION.
Daniela ValverdeDaniela Valverde
What a cute question! 
zijing zhangzijing zhang
i think is because not only users, SFDC customer support are hanging around.
and anther reason you posted this question is that you grew up in a contury that people don't trust eachother.
Johan YuJohan Yu
hmmm not sure if any sfdc customer support here, but as I know, log case to sfdc basic support is very slow.
Steve MolisSteve Molis
@zijing zhang

Not for nuthin' but did someone piss in your Cheerios?
Jon TreskoJon Tresko
This just keeps getting better...
Adrielle RobinsonAdrielle Robinson
LOL

X-D
Steve MolisSteve Molis
About 99% of the questions I see here are answered by customers not Salesforce employees
Shivanath DevinarayananShivanath Devinarayanan
@SteveMo ...  Customers who've become super stars !  I learn new thing about salesforce each day ... ! cheers to this phenomenal Community 
Pratik MunotPratik Munot
As per the name Truly it's SUCCESS community!!!   Cheers!!
Mike ClassyMike Classy
Yes salesforce motivates people a lot to help others.
Gracie LeeGracie Lee
Thank you to all the very very very nice people in this community. Taking this opportunity to Wish everyone here a MERRY MERRY Christmas and HAPPY HAPPY New Year!!




May Good Health, Good Luck and Good Fortune be with you and your family. Happy Holidays!!

User-added image
Tina JoseTina Jose
Merry christmas and happy new year to all
Mary KellyMary Kelly
...If only more Families, Communities, Schools & Churches displayed as much Unity as they do here at ADT...SMILE*
Anshul JainAnshul Jain
Collective Growth!!! Team Work :)
Tillu katrapTillu katrap
Every one nice  here. We are so blessed to have these people aroud us who help us to grow . Our Job is to share knowdelge   what we have got from these people.  I always want to run as fast as other expert here specially Steve Molis and want to answer all the question ,but steve and other people always repond fast before i think answere. That motivates me to work hard more and more and answere all the question. Thanks to every one , its help me to be become a  salesforce expert.like you Steve Molis
Henry McGovernHenry McGovern
I wonder how much of it is bored admins looking for something interesting to get them thru the afternoon. Not me of course, but it seems the great ones love to solve problems and this is a great place to find problems. Or maybe its all peace love and harmony. Either way, great community.
Nick BallardNick Ballard
This community has been very valuable for my personal growth in learning the platform.  It's a great way to show the world you know what you're doing, and it's incredible if you need help.  
Andrew HallAndrew Hall
I'm new here, but I have not encountered enough nice people yet.  
Mary KellyMary Kelly
Hi, I've only been here briefly, but everyone has been so sweet to me. There were frustrating times when I really couldn't find answers and the people I talked to didn't seem to understand, but I'm persistent and I just keep looking and asking - nicely, of course...SMILE* Mary Kelly...SMILE*
Steve MolisSteve Molis
They really need to remove the Anonymity from the "Like" and "Dislike" buttons.  No more hiding in the shadows, if you really don't like something then sack-up and own up to it! 
John StevensonJohn Stevenson
We learn so much by collaborating with everyone using the platform (or anything).  Interacting with the community helps us understand what that communities needs from us.

Its also great fun.
Juergen HoehneJuergen Hoehne
It is karma - When you give to the edge of your knowledge you learn that much more ... Give to receive!
ying guoying guo
Nice to meet you. It's my first time to go there, I have a question that all of the people here are one company? or salesforce users from different channels? thanks. :)
Johan YuJohan Yu
Hey Ying Guo, we are just salesforce users, not work for Salesforce or get any $ from Salesforce.
We are here to help each other on Salesforce technology.
I am based in Singapore, this is my blog http://simplysfdc.blogspot.com
Nice to meet you here.
David EckbladDavid Eckblad
Because those that are quick to anger have moved on to better SAAS platforms.
Bill GreenhawBill Greenhaw
@David Eckblad...Why such anger? Salesforce.com is now the largest CRM in the world now. The community here is one of the largest and by far the best I have seen. If you are not happy why do you feel the need to bash here instead of moving on? Many here are simply enjoying the community. Maybe we can help you get the most out of salesforce.com, like many have from the use of this community.
Shivanath DevinarayananShivanath Devinarayanan
@Bill... Could'nt have said it better...

Besides it maybe an isolated incident and if you get to follow the community you can see that people are really helpful and the platform is growing each day ...
David EckbladDavid Eckblad

I surely love the user/admin community and the MVPs I hang out with daily. The community is great. My gripes are with the still failing base foundation.

But...

Look at the ideas community and tell me you're confident Salesforce is building a solid app. I'm mildly disgusted by the state of some requests.

In it's current form, it's not much more than a hodgepodge of acquizitions to pike investors interest. It's a castle built on a swamp. Salesforce needs to take huge strides to remain a constant power in the CRM world.

Bill GreenhawBill Greenhaw
To be fair the question was why are people here nice, not the state of the product. :)
Cheryl FeldmanCheryl Feldman
David, You should join a group on here if you haven’t already called “True to the Core”. Salesforce PM is putting out a ton of surveys right now on enhancements that are well true to the core of the platform. I’m very impressed with some of the new product managers, they are addressing our challenges and ideas posted and getting feedback from us, their user base. I think PM is putting some great stuff out there and so happy they are asking for our feedback. Make sure you fill these out so you can state how you think a piece of functionality should work. A few pieces of feedback I’ve provided have turned into calls with PM regarding either my organization or the Fin Serv community as a whole. Some will even end up with a PM coming to one of our user groups to address a challenge the Fin Serv community is having as a whole. Also, I would also suggest you share any ideas on the community in this group that you think have been sitting around for a while that your organization needs. I did that and month later PM was posting surveys about it. Not sure if it was coincidence, but from what I’ve seem PM definitely watches what goes on in that group. Second Also, if you have a specific challenge you aren’t sure how to address put it out to the community, someone else has probably dealt with hit and can share their experience with solving the challenge. Thanks, Cheryl
Steve MolisSteve Molis
Haters gonna hate.
Johan YuJohan Yu
David, somehow I agreed with you.
Salesforce is a great product with all the easiness and flexibility without need to maintain your server /  hardware, etc.
But, there is still many to improve, they hear us from idea exchange, "true to the core" chatter group  and they even publish known issue https://success.salesforce.com/issues_index which I do not think many companies doing this.

Steve MolisSteve Molis
People disliking this post remind me of Cartman from South Park complaining about rainbows
=> http://www.southparkstudios.com/clips/103331/essay-contest-winner   


Arun Chandran CArun Chandran C
Lol Good Motivation ... :)
Shivanath DevinarayananShivanath Devinarayanan
@SteveMo :  Thanks for sharing that !

HUGE cartman Fan ... 

https://www.youtube.com/watch?v=zyltK6pmJGg&feature=kp (https://www.youtube.com/watch?v=zyltK6pmJGg&feature=kp)
Rob HawthornRob Hawthorn
Well put Steve!

Rob Hawthorn - Salesforce Administrator (London) (http://uk.linkedin.com/in/robhawthorn/)
CloudSocius - Team Lead Salesforce Administrator (http://cloudsocius.com/rob-hawthorn-salesforce-administrator/)
Rob HawthornRob Hawthorn

Hi, I've created a post to help buddy Developer's in the community pass the Salesforce Developer (http://cloudsocius.com/pass-salesforce-developer-dev-401-exam-free/" target="_blank) DEV-401 Exam (http://cloudsocius.com/pass-salesforce-developer-dev-401-exam-free/" target="_blank). I hope this helps people.

Rob Hawthorn - Salesforce Administrator (http://uk.linkedin.com/in/robhawthorn/" target="_blank) (London)
CloudSocius - Team Lead Salesforce Administrator (http://cloudsocius.com/rob-hawthorn-salesforce-administrator/" target="_blank)

LaToya NewellLaToya Newell
Because Salesforce.com has the absolute BEST community in the world!  We all love it and are all geeks when it comes to finding ways to solve business problems using it.  I have been administering SF for over 10 years and am still amazed at how much I learn each day!   Love you guys!
joanne choajoanne choa
In every business and even technology there is always room for improvement that's why there's this ideas exchange. Now for the question why is everyone nice? I guess it's simply because everyone wants to help, especially to those those who are willing to learn. I have been with salesforce for just a few months and i would say that this would be the best group of people that i have encountered with as per my memory would let me remember... Hope everyone would keep it up, cause as long as everyone's willing to give out a helping hand, there would always have room for improvement and i know SALESFORCE would go a long long way. More power SF!