When does the time-based workflow put records in it's queue?
So my questions is 'if there are already existing records in the system that match the criteria for your time-based workflow, do they get added when the workflow rule is activated? or only when the record is updated or created?'
Any help solving this mystery would be greatly appreciated.
Is there an idea that I can vote on to have one that evaluates existing records?
Thanks for the quick response!
I found the idea: https://success.salesforce.com/ideaView?id=08730000000Br89AAC
1. Create a checkbox field on your target object called "Retroactively Triggers Workflow?"
2. Edit your workflow with the time-dependent action to "Evaluate the rule when a record is: created, and any time it’s edited to subsequently meet criteria"
3. Edit your workflow with the time-dependent action to include an OR condition for "Retroactively Triggers Workflow?" equals True
4. Do a mass data update to set "Retroactively Triggers Workflow?" to true for the records for which you want to queue up the workflow
After the workflow actions have fired, you can delete the temporary checkbox field.