Can I link my VOIP phone with salesforce?
Were you able to find a solution for your question? I would like to recommend a 3rd part CTI solution called Callinize. Callinize offers integrations with more than 150 phone systems and Salesforce. They have tons of features such as click to dial, automatic call logging, easy note taking and task creation, screen pops on inbound and outbound calls, new lead/contact creation when no matching records, support for cases/opportunities and advanced analytics on the backend. Hope that helps!