Anyone else noticed the Personal Account Review emails stopped coming? - Answers - Salesforce Trailblazer Community
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Christopher JohnsonChristopher Johnson 

Anyone else noticed the Personal Account Review emails stopped coming?

For a long time, all our admins got an email report of activity in Salesforce (logins, page views, objects, etc etc). It was a handy way to get insight on activity. However, a few months ago, we noticed that the emails stopped. Did anyone else notice this? Any reason? 

I already tried following the trouble shooting steps here http://www.salesforce.com/community/crm-best-practices/administrators/implementation-resources/personal-account-review.jsp to no avail. 
Best Answer chosen by Moderator (salesforce.com) 
Alicia SchmidtAlicia Schmidt
Hi there,
If you are a nonprofit, the PAR emails stopped when we switched our contract types last year. The issue has recently been resolved, however, and you should start receiving them again in February. Thanks!

All Answers

Dusty HansenDusty Hansen
I got my November Usage Metrics email on 12/9/2010 and have been getting them regularly.
Aiden MartinAiden Martin
If someone has unsubscribed from sfdc marketing materials, they won't receive the Account review.  I went through all the steps to  get back on the mailing list but didn't receive it until I changed my email address in sfdc.

The second thing to look for is on both your company and Administrator profiles; make sure you are still configured to receive administrator emails.

Aiden
Alicia SchmidtAlicia Schmidt
Hi there,
If you are a nonprofit, the PAR emails stopped when we switched our contract types last year. The issue has recently been resolved, however, and you should start receiving them again in February. Thanks!
Alicia SchmidtAlicia Schmidt
Hi there,
If you are a nonprofit, the PAR emails stopped when we switched our contract types last year. The issue has recently been resolved, however, and you should start receiving them again in February. Thanks!
This was selected as the best answer
Christopher JohnsonChristopher Johnson
 Thanks, AMSchmidt. Our contract is through the Salesforce Foundation, so that explains it (as are most of the contracts of our customers). Looking forward to seeing stats again!