Ask Search:
Kayleigh CheesleyKayleigh Cheesley 

How do you limit the amount of case comments on display in the case?

Sometimes our support analysts will have up to 15 case comments, and this takes up a massive amount of space onscreen. They are starting to complain about scrolling through them, but I cant find a way to shorten the list or hide it, without removing it completely.

Any Ideas?

Many Thanks