Is there a way to track incoming emails to Salesforce?
So when that contact replies to my message (and doesn't know to bcc the same address in Salesforce) the message doesn't get stored on the contact's profile in Salesforce.
My Question: is there a way to store the contact's email in Salesforce?
Any help or suggestions would be greatly apprecited!
We make an app specifically for integrating Salesforce with Gmail. It allows you to log incoming and outbound emails to leads, contacts, cases, and opportunities in Salesforce with a click. It also shows you profile information for leads and contacts alongside emails in Gmail.