Adding New Site Record - error
Recently for one particular parent account, we pull up the Head Office Record, click on "New Site" and are presented with an incomprehensible error:
Unable to Access Page
Invalid parameter value for parameter "RecordType"
Error: The value of the parameter specified above contains a character that is not allowed or the value exceeds the maximum allowed length. Remove the character from the parameter value or reduce the value length and re-submit.
Could this be related to the number of site records already assigned? Since our users cannot access the "Record Type" parameter, they couldn't possibly have entered an invalid character here?
Any response would be helpful.
Check the URL once.. for New Site
Anything else that I can try?