any way to change from email@example.com
To configure the email deliverability settings for your organization:
- Click Your Name | Setup | Email Administration | Deliverability.
- Select the Activate bounce management checkbox to help ensure that the email addresses you have for your contacts, leads, and person accounts are correct, and that the email your users send to those addresses is not impeded due to excessive email bounces.
When bounce management is activated and a user sends an email to a contact, lead, or person account with an invalid email address, Salesforce displays an alert next to that email address and prevents users from sending email to the address until it is updated or confirmed. Also, the email bounces to Salesforce instead of the sender's personal email account.TipUse the Bounced Contacts and Bounced Leads standard reports to view a list of email all addresses that have bounced email. The report includes the reason the email was bounced, the date the bounce occurred, and the contact, lead, or person account that bounced the email. See Reports Overview for more information.
- Select the Show bounce alert next to all instances of the email address checkbox to configure Salesforce to search all lead, contact, and person account records for instances of any email address that bounces an email and to display a bounce alert next to each instance. If you do not select this option, Salesforce only displays the bounce alert on the record from which the email was originally sent.
- Select the Return bounced email to sender checkbox to configure Salesforce to send a copy of the bounced email header to the sender. If you do not select this option, only Salesforce receives the bounced email header. In either case, for security purposes Salesforce does not return the body of the bounced email to the sender. This option applies to all users in your organization and cannot be enabled per user or per email.
- Select the Enable compliance with standard email security mechanisms checkbox to automatically modify the envelope From address of every email you send from Salesforce to comply with email security frameworks that your recipients might implement, such as SPF.
Many recipient email systems enforce SPF to verify whether an email is legitimate. SPF checks the envelope From address of an inbound email to verify legitimacy. If this feature is enabled, Salesforce changes the envelope From address to a salesforce.com email address to verify the sender's legitimacy. The header From address remains set to the sender's email address.NoteFor more information on SPF, see www.openspf.org.
- Select the Enable Sender ID compliance checkbox to comply with the Sender ID framework. This will automatically populate the Sender field in the envelope of every email you send from Salesforce with firstname.lastname@example.org. This enables receiving mail servers using the Sender ID email authentication protocol to verify the sender of an email by examining the Sender and From headers of an inbound email through a DNS lookup. All replies will still be delivered to the sender's email address. If you do not select this checkbox, the Sender field is set to null and email delivery fails when a recipient email system performs a Sender ID check. Note
- Salesforce.com strongly recommends enabling Sender ID compliance. This is enabled by default.
- If you enable Sender ID compliance, the recipient's email client may append the phrase “Sent on behalf of” to the From field of email received from Salesforce.
- For more information on Sender ID, see www.microsoft.com/mscorp/safety/technologies/senderid/default.mspx.
- If you want Salesforce to send users a status email when their mass emails are complete, select Notify sender when mass email completes.
- To specify how Salesforce uses the Transport Layer Security (TLS) protocol for secure email communication for SMTP sessions, choose one of the following:
If you select a setting other than Preferred (the default setting), select Restrict TLS to these domains and specify a comma-separated domain list. The asterisk (*) wildcard is allowed; for example, *.subdomains.com matches email@example.com and firstname.lastname@example.org (but not email@example.com). If you don't specify domains, Salesforce uses the TLS setting you specify for all outbound emails, which may result in emails not being delivered.
- Preferred (default): If the remote server offers TLS, Salesforce upgrades the current SMTP session to use TLS. If TLS is unavailable, Salesforce continues the session without TLS.
- Required: Salesforce continues the session only if the remote server offers TLS. If TLS is unavailable, Salesforce terminates the session without delivering the email.
- Preferred Verify: If the remote server offers TLS, Salesforce upgrades the current SMTP session to use TLS. Before the session initiates, Salesforce verifies the certificate is signed by a valid certificate authority, and that the common name presented in the certificate matches the domain or mail exchange of the current connection. If TLS is available but the certificate is not signed or the common name does not match, Salesforce disconnects the session and does not deliver the email. If TLS is unavailable, Salesforce continues the session without TLS.
- Required Verify: Salesforce continues the session only if the remote server offers TLS, the certificate is signed by a valid certificate authority, and the common name presented in the certificate matches the domain or mail exchange to which Salesforce is connected. If any of these criteria are not met, Salesforce terminates the session without delivering the email.
- Click Save.
Is that not the case? If you send yourself a test email, what happens when you reply?
It would be great if you could update your profile picture. This would help us connect more with those we're helping. Also remember to mark the best answer and/or those that are helpful. this will allow the community and system know which questions have been answered.
The solution suggested by Pete Fife works fine!!
Now, it show only My Name and my email.
Thank you Pete.
Why don't you make the email address something more palatable to promote replies.