'value does not exist or does not match filter criteria' on case comment
I'm getting error 'value does not exist or does not match filter criteria' when I save a case comment. This is particular to one case but all users who try to update.
The error occurs regardless of the 'Public' checkbox value.
Any help greatly appreciated
We have object SRM that had master-detail to SR.
SR has a look up to RC with a look up filter on the RC field that is on SR.
If we want to edit SRM record and the filter is not met for RC look up filter, it throws the error until you meet the criteria.