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Narith YosNarith Yos 

Self Serve portal: i cannot get the user id and password to show in email body

When i activate a user to access the ss portal.  its sends an email with id and password to that user.  I used a email template that I created based on a letterhead template.  When the email is sent to the user (both intro email and password reset emails) the user id and password does not appear on the email body.  It appears a the bottom left completely off of the email template.  

How do i get the ID and pssword to show up in the body text?

Thanks,