It concerns me that my sandbox has been down for almost 3 days.
I did look on trust.salesforce.com to see they are working on it. I would think that they would have sent some type of explaination via email regarding this issue.
Its very concerning to me.
We don't have Premier support...I'm not sure what your experience has been (if any) with basic support.. : (
Thanks for responding!!!
I am also in the same boat, it seems at this point they have yet to identify the issue. I have also tried the basic support phoning, not much of a help. It seems we just have to be patient and wait.
Let us hope it is fixed soon!