Searching for duplicates across all objects via Cross Object Duplicate Alert. This alert came out in Spring 15 release. Can someone tell me their experience and best way to use this tool.
I have done certain duplicate rules and they work perfectly fine. You have have cross Object Rules as well, mostly in case of Contacts and leads which would validate duplication across Objects.
Additionally you have options whether you want to block the user, show a message and notify the admin. Lots of cool features .
You can even define what fields to display in case there are duplicates that are found.
These articles explain in very detail about duplicate Management.