I have tried to add Social Media Connector - Twitter account on Pardot. I have signed in and authorised the Twitter account but it is displaying the following error. I have tested the Twitter username and password and it is correct.
"Could not verify Connector. Warning: Your Salesforce connector user does not have all the permissions that Pardot expects. If this is not intentional, have your Salesforce admin grnat all permissions listed in this Knowledge base article for full functionality. If this is intentional, you may dismiss this message, but exercise caution. Restrictions imposed on the connector user affect your entire Pardot instance."
Click the 'View missing expected Salesforce permissions for your connector user'.
This appears to actually be a problem with the connection between your Salesforce environment and Pardot, your Salesforce connector.
The other error, 'Could not verify connector user', is more likely to be referencing your Twitter connector. This occurs when the 'Twitter Username' field in Pardot does not match EXACTLY to the username of the authenticated Twitter user.
Have you put '@Username' into the Twitter User field in Pardot? This could be the reason... you'll need to remove the '@' symbol to get it working, and triple check you've spelled this username correct.
For example, if your Twitter username is 'AmyF', you'll need to set the Twitter User to 'AmyF', not '@AmyF'. Common mistake here.
Please let me know if this helped you, and mark as best answer so it can help others too! If you're still having issues, please don't hesitate to reach out to me and I'll see if I can assist further.
I need to create a validation that will contain the folowing:
if the value "followup call #2" is chosen from picklist "lead stage" , than it must inforce the user to chosse value "Not Relevant " from the picklist "lead Status".
any help is appriciated
I want to enable Social Customer Service in my Salesforce developer org. what are the steps to be follow for the same. i want to use Social Customer Service for create cases from social media (facebook,twitter etc). please suggest me what the easy way enable to Social Customer Service (Salesforce Classic).
I know that canned responses can be done in service cloud, utilising quick text. Is there any way to do this directly in Social Studio?
The social studio can help you in publishing tweets in advance. I don't think canned response feature is available via social studio.
Check out the below link for more information on social studio:
I am using the engage feauture in social studio and have got a colum set up for all tweets, is there a way to filter out certain posts by keywords ?
I can use the filter to search and include keywords but I really need to exclude keywords.
Or is there any other way to exclude certain posts from view ?
Is your column setup using your Twitter account or a listening Topic Profile?
If it is your Twitter account, you can only filter by keyword (or several other attributes e.g. status, media type, post label etc) but there is no keyword exclusion option.
If it is a Topic Profile you can exclude keywords from the Topic Profile at the Keyword Group level - this is in the General Admin Settings > Topic Profiles
Hope this helps! :)
My name is Roopa. I am located in Herndon, VA.
I am looking for a SalesForce Developer Volunteering Opportunities or Remote job opportunity.I am having 1-3 years of experience.I have also earned 25 trailhead badges.Looking to take Certification soon.
My advice is to continue to use the automated Alerts or Dashboard Report features in Radian6 for now (note: any Topic Profiles created are visible in both Social Studio and Radian6, regardless of which interface they were created in) and stay tuned to product release emails: http://pages.mktg.salesforce.com/preferencecenter
Note, if you are also a Social Hub users, there are Alert capabilites you can setup: http://pages.mktg.salesforce.com/preferencecenter
Hope this helps.
I'm currently working on creating a web to lead form onto our company website. We have a few required fields from the lead object that would be added in the form. My question is can we add a conditional logic on the web form? For example, if the country selected is United States - then I would like a checkbox to appear on the web form and If the country is Canada, then I would need another checkbox to show up - this is when the lead is filling up the form on our website.
We're currently in professional edition and will be upgrading to enterprise edition soon.
Thank you for your help in advance!!!
I would like to suggest you should post your question on the Developer Forum or StackExchange. Because this forum is related to admin queries and there you will get accurate and the best answer. Here are the links.