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Best Answer chosen by Shruthi GM
Pritam ShekhawatPritam Shekhawat
You can make this picklist required from Page layout. Go to page layout and click on multi-select picklist and checked the required checkbox. Or you can use validation rule for this. Let me know if having another issue.
Shruthi GMShruthi GM 
Like I have created Visit checkbox.If the user clicks on this checkbox then phone number field needs to be mandatory.So how do I write validation rule for the same?

Please help.

Thanks in advance.
Best Answer chosen by Shruthi GM
Eric MackEric Mack
The validation rule to check if data is in the phone field is:
Check_Box__c = True && ISBLANK(Phone)
Or in the excel based method of writing validation rules:
AND(Check_Box__c = True , ISBLANK(Phone))

Brandon ChadwellBrandon Chadwell 
My user said:

I just had something a little weird happen on my salesforce app.  I was in an account and started looking at the Activity History.  When I would hit on an activity, it showed me the full description of the activity, until I started getting to some older records, then it said “you do not have the level of access necessary to perform the operation you requested.  Please contact the owner of the record or your administrator if access is necessary.”

How can I ensure he can access this?
Best Answer chosen by Brandon Chadwell
Brandon ChadwellBrandon Chadwell
I found the answer.......

When attempting to access older activities from the Activity History related list on a record within Salesforce1 I receive the following error message.

"You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary."

The activities you are attempting to access are over 365 days old (typical archival period) and archived. You can access them through the full site, but Salesforce1 cannot access archived activities through its API.
Kimberly JaneKimberly Jane 
We have had all of Melbourne (Australia) reps complain that when entering a new contact using salesforce1 it is extremely slow and the pin wheel just stays on the screen for HOURS.

Any reason why this may be happening?
Best Answer chosen by Kimberly Jane
Pritam ShekhawatPritam Shekhawat
This is a known issue that is a result of the app being hybrid so that it requires the downloading of web pages. This issue can occur on different connections Wi-Fi or 4G and is inconsistent.
for more information take a look this similar issue
Try using this On your Mobile Browser, take this link:
Login with your credentials and you will be taken to the S1 Web App directly.
Pritam Shekhawat
Trisha GourleyTrisha Gourley 
Or is there any other way to ender data into a custom object while offline and then sync?


Best Answer chosen by Trisha Gourley
Sandeep Kumar GaddamSandeep Kumar Gaddam
Hi Trisha,
I believe yes you can create a record in salesforce1 in offline and then when you have internet you can sync.

but remember non of your business logics will work offline. For example vf pages or validations will not would.

Jesse CreechJesse Creech 
I just used the SalesForce 1 mobile app to look at a case and when I tried to view an email it says that object isn't supported on mobile devices.  Any ideas on why this may be, and how to resolve the issue?
Best Answer chosen by Jesse Creech
Marija JovanovicMarija Jovanovic
Hello Jesse,

This is currently a limitation in Salesforce1.  Please be sure to vote for similar ideas or post one of your own on the IdeaExchange.  Our products team takes into consideration the ideas when prioritizing release of new features and improvements.  Thank you for posting to Success Community.
Best Answer chosen by Shruthi GM
Salma KhathunSalma Khathun
Hi Shruthi,

The solution below will definitely helps you. Please follow the below mentioned steps

1. Logged in as Admin user
2. Go to Setup and search for "Apps" in quick find/search box
3. Click on "Apps" link under "Create"
4. Click on "Edit" on "Profile(self)" under "Subtab Apps"
5. Now  remove the tab from the selected tabs. In your example, remove the "Recruitment" tab from the Available tabs
6. Click on Save

Hope these steps will resolve your problem. If yes, please this answer as best :)

Reference: Managing Subtab Apps

Debra ShoupDebra Shoup 
Initially the problem was that some of our users noticed that when they complete a Log A Call after making a call from Salesforce1 and select the Account or Opportunity record the call is related to, the call is not showing up in the Activity History list of the Account or Opportunity record they selected. It only shows up on the Contact record with whom our user spoke with. I tested this out and this is indeed what is happening.

Now, users cannot select the contact in the name field. When tapping on the field, users get a list of contacts, and after selecting a contact, they're taken back to the Log A Call detail page, but the contact doesn't populate. Therefore, I cannot save the log.

Was there an update that may have caused this either with Salesforce 1 or an iOS update? Or is there something I’m missing that could be preventing the logged calls from linking up with Account or Opportunity Record and now with the Contact not being able to be selected?
Best Answer chosen by Debra Shoup
Kelly KanchesKelly Kanches
No worries! 
The mysteries of technology sometimes :)
Please mark "best answer" to keep our community clean. 
If you ever need anything please feel free to reach out, I am happy to help! 
Bill DavisBill Davis 
We use campaigns for our annual conference (and other events) and we want to be able to use the Salesforce 1 mobile application to help us check in members that have actually attended the conference.

When using the Salesforce 1 application and open up the specific campaign that represents our annual conference, then navigate to the related list and click on campaign members I was expecting to see a list of all members.  Instead I get a single column that lists each of the members, but is only showing the 'Member Status' for that individual campaign member.

When I select a row, I get into the campaign member, but do not have the ability to update the member status from within the application. 

Two things:
  • Is there a way to configue SF1 to allow me to edit the member status for those that are on a campaign?
  • Is there a way to configure SF1 to allow me to see the member names instead of the member status?
This would solve a HUGE gap we have in how we handle the check in process and would love to know if this is possible or not.
Best Answer chosen by Bill Davis
Ahmad HelalAhmad Helal

As for your other issue, there is this idea you can vote on...

Here is a work around to ADD a member but still not edit, but again odd that it's not standard functionality:
Cynthia SaalfeldCynthia Saalfeld 
According to the Summer’15 release, you can override the predefined actions within Actions in the Salesforce1 Actions Bar.

User-added imageScreen from Summer’15 Release Note: Customize Actions in the Salesforce1 Action Bar

Once I made the changes that were needed, after overriding the predefined actions, the actions that I’ve added and the predefined actions available previously are not showing in the Salesforce1 Action Bar.

It’s important to address that:

1) I am not adding custom actions.  These are basic quick actions, productivity actions, and/or standard/default actions.
2) Even though it’s not the focus of this issue, just to clarify that both Chatter and Actions in the Publisher are enabled.
3) I have double checked the Global Actions and of course, refreshed the screen

User-added image
For example, the actions highlighted are the ones missing and below are the actions currently available on the Salesforce1 preview for my Contact Object (example):
User-added image
What should I do to make available all the actions highlighted above after completing the overriding process in the Salesforce1 app?
Best Answer chosen by Cynthia Saalfeld
William TranWilliam Tran
Glad it all worked out!!!

As far as my statement, some actions are "Global" with others are at the "Object" level, some are even "smart" actions.

So not all options will be available and show up for all objects.  For example, you can add "New Leads" or "Update Leads" on an opportunity object, chances are you won't see it because those actions don't apply to opportunities.

For "smart" action, like send an email, you won't see that unless you actually have an email address for the record (contact, account,etc.)

Also, if you have the same action at the object level (like log a call at the contact level), that will override the global "log a call".  But the global one will still be used for other objects such accounts, opportunities, etc. unless you override for other objects too.  

In general, use global actions if possible but customize at the object level if you want to change the layout to capture more or less information than what's in the global layout.

Good luck

If your question is answered, be sure to mark best answer.