"When a synced lead or contact is deleted in Salesforce, Pardot flags it as [[crm_deleted]]. Pardot does not recreate the lead or contact in Salesforce."
Why doesn't Pardot put them in the recycling bin when deleted in Salesforce?
I'm assuming I can make an automation rule that if they are crm_deleted to move to recycling bin, correct?
Thank you in advance :)
I set up my rules as follows (see below). I created a Segmented List in Pardot titled: "Deleted from Salesforce, Still in Pardot." So my automation rule puts the prospects that are deleted in Salesforce onto this list in Pardot. From there I manually put those prospects in the recycling bin.
Your question seems to be best suited for our great developers out there.
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Although its totally safe to leave this question here, I would advise to meet the great ones at one of the links below:
Finally, you should close this question by marking a best answers, so other readers know that the ques has been posted elsewhere.
From Email: %%Sales Email%% Ideally you will still want to make sure that you are using a properly delegated / authenticated domain (usually your SAP address) in the email address or your messages will lack the appropriate authentication. In our case we only used one string per field and filled part of the from address so no matter what was in the DE field the correct sending domain was used (i.e. %%From Emailfirstname.lastname@example.org). We even set custom reply mail management in the same way. Worked for use but be sure to test as we only used one field in each, but I can't see why it wouldn't work with two or more. ET Support should be able to help if you run into any issues. Hope this is helpful!
A. Add a "Sign Me Up" form to the homepage
B. Create an SMS campaign allowing customer to sign up for email
C. Use a list of email addresses purchased from online vendors
D. Re-import unsubscribed customers
E. Ask for an email address when customers purchase in-store
F. Have customers opt-in to an email before they shop online
G. Create a store SMS campaign that offers a discount for opting in
Please advise which are relevant?
Depending on the situation, B is legitimate if you already have SMS subscribers and want to give them an option to receive email, as well. I would say that F would not be legitimate if they are opting in before they shop online. G sounds suspect, as well since you are requiring an opt-in in exchange for a discount.
Based on my understanding, correct answers would be A, B and E.
Has anyone run across this issue? I'm trying to set up a trigger in engagement studio for email open and in that step, 'm given a dropdown to select email template, but that area is grayed out. It won't let me select anything?!
I'm not sure what I'm doing wrong. I have email templates built that are enabled for engagement studio.
Any ideas? Thanks!
Do you have the "Sync emails with the CRM" option enabled in the Salesforce Connector settings in Pardot? http://help.pardot.com/customer/portal/articles/2128368-salesforce-connector-optional-settings-reference
If so, try disabling that and see if it helps.
I am trying to delete multiple records in an active campaign list from a company that asked to be removed. I know I can go in a delete them manually, but I there are several and there has to be an easier way. I have the list of people from the company by going to Prospect Lists | filtered the active list by the company name | and see all of the records. But I do not see any button that allows me to delete those records. The only way I can see to delete them is to click on the gear icon and remove them one at a time.
There has to be a way to either delete them or move them to a Do Not Email list?
Thanks - I found this article, but I do not see the option at the bottom of the table: https://help.salesforce.com/articleView?id=pardot_segmentation_remove_prospect_list.htm&type=0
And I AM Adminstrator.
To delete the prospects in your active campaign, you have to select your prospects list and then select active prospects in view tab, filtered the prospects as per the company name, select all the prospects to delete with drop down list in (With 0 selected) tab. For your more understanding, you can follow the below screenshot:
Hope, you are satisfy with the answer......Thanks!!
Hi, this seems to be a very basic question but one I haven't found an answer to.
When making an email send from Marketing Cloud, the tracking results are not shown in Sales Cloud.
More specifically, the send is not shown in Sales Cloud's "Email Sends" and there are also no Individual Email Results created.
We are using Marketing Cloud Connect v5 and the Marketing Cloud user is integrated. We are sending with the Send Flow method and the option "Send Tracking Results to Sales Cloud" is enabled in send settings. Sales Cloud is using Person Accounts.