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Angeline SchreiberAngeline Schreiber 
I am trying to add a Chatter user, however this person was once an active Salesforce user.  When I try to add him, Salesforce recognizes his old inactive status and won't let me add him as a Chatter user.  There appears to be no way to edit the User License Type to get rid of the old inactive "salesforce' type and add the new "Chatter free" type.
Best Answer chosen by Moderator ( 
Steve MolisSteve Molis
 I know, it's a bit of cluster****
You have to also edit the old user and change their username, email, etc.  I usually prepend it with an ""  
How can I find link to my salesforce success community profile (just like how users can provide URL to their Linkedin profile to anyone to view).
Could someone please let me know.
Thank you.
Best Answer chosen by R C
Aleksandra RadovanovicAleksandra Radovanovic

If you need help finding the url for your Success Community Profile, follow these simple step by step directions:

Vin NVin N 
I am using Lightning and I would like to mass email customers. However, as I can read online, mass email is not available on Lithgning.

Does anyone know a workaround? Would it work if I just use classic to do it?

Best Answer chosen by Vin N
Naveen DhanarajNaveen Dhanaraj
Yes Its Not available in lightning.

Upvote This Idea:

switch to classic experience to send the email and once sent you can go right back to lightning
Emily HuckabeeEmily Huckabee 

I haven't found a sound answer that wasn't 4 or 5 years old, but is there any way to enable Chatter for Accounts?
Or at least @mention accounts? Is this an option yet in Salesforce?

Best Answer chosen by Emily Huckabee
Amit SinghAmit Singh
That is not possible right now, but there is an idea on the exchange that you should go vote up:

For now if you need to have a chatter post show up at the record level you need to post it on the actual record. That being said if you have key accounts or opportunities that you manage, you could create chatter groups around those items and @ mention the group. Keep in mind the system is not going to tie that group to any specific records. You could @ mention a group on a record feed post to bring it to people's attention though.

Resource: -
Jeff SummersJeff Summers 

Right now, when you attach something to the "Notes and Attachments" related list of a record, it is basically "dead".  What my user wants is the ability to be writing an email to the user (of the record - say for example a contact) and then be able to attach something directly from that record's "Notes and Attachments" section.  Has anyone seen a way to do this, either via Apex or an App?
Best Answer chosen by Jeff Summers
Jeff SummersJeff Summers
Thank you for this app. I will check it out and failing that go the Apex method. Thanks all!
Chris HunterChris Hunter 
I currently have a formula field to pull the Sales Manager from the opportunity in the custom object I've built. Im looking to create another field that pulls in the Sales Manager's Manger's Manager. So if I'm the Sales manager the field would show my Manager's Manager.
Best Answer chosen by Chris Hunter
Sunil SarillaSunil Sarilla
Hi Chris,
Please use the insert field button to naviage to Opportunity - Sales Manager - Manager and select the first name and then last name
Custom Object > Opportunity > Sales Manager > Manager > First Name

the final formula will be something like
Opportunity__r.Sales_Manager__r.Manager.FirstName + " " + Opportunity__r.Sales_Manager__r.Manager.LastName

Angela Mullen-SmithAngela Mullen-Smith 
I have just enabled the Individual Object - but I cannot see an option to create a tab and then input data.

Does anyone have any experience of uploading data to the Individual object
Best Answer chosen by Angela Mullen-Smith
Steve WilliamsSteve Williams
Hi Angela,

I don't have this object in any of my orgs but you should be able to add data using the data loader. From the developer page it states that you need to be at API v 42 or higher so make sure you download the latest data loader app from your org otherwise it will not be able to see the object.
Andrew LakinAndrew Lakin 
I am looking to create public calendars (for exmaple, our inteneral release schedule dates). Looks like this is available in classic but not lightning:

In addition, I am not able to find an idea for this to upvote. The only one I've found has been closed because it says delivered, however, its only to share users calendars with each other in lightning:
Best Answer chosen by Andrew Lakin
Prateek SharmaPrateek Sharma
Hi Andrew, 

It seems to be limitation, you can view your public calendars in Salesforce Classic but Lightning don't given that option.

Idea is created for that.
Andy RouseAndy Rouse 
Over time, I've ended up with a few Success Community Profiles (my usernames from a couple of companies I worked for, and then my "standalone" developer profile). Is there any way to merge the questions/votes/comments, etc of those profiles into 1? I'd like to have a unified presence in the community, if that's possible.

Over time, I could see this becoming a growing issue as multiple people move from company to company that all use Salesforce?
Best Answer chosen by Andy Rouse
Alex Twomey-McLeodAlex Twomey-McLeod
Vote for the idea here
Megan BlotzerMegan Blotzer 
How can I make the Close Date default to today when someone is Closing an Opp? 
Best Answer chosen by Megan Blotzer
Deepak AnandDeepak Anand
You can using a Workflow Rule + Field Update - 
  1. Setup | Create | Workflows & Approvals | Workflow Rules 
  2. New Rule
  3. Select the object: Opportunity
  4. Evaluation Criteria: created and every time it's edited to subsequently meet the criteria [ 3RD OPTION ]
  5. Rule Criteria: criteria
  6. Criteria:
    Stage     equals     Closed Won
  7. Click Save & Next
  8. From under Immediate Workflow Actions, click Add Workflow Action to select Field Update
  9. Select the Field to Update: 
  10. Select Use a Formula to Set the New Value
  11. Formula: 
  12. Click Save
  13. Hit Done
  14. Activate!