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Andy RouseAndy Rouse 
Over time, I've ended up with a few Success Community Profiles (my usernames from a couple of companies I worked for, and then my "standalone" developer profile). Is there any way to merge the questions/votes/comments, etc of those profiles into 1? I'd like to have a unified presence in the community, if that's possible.

Over time, I could see this becoming a growing issue as multiple people move from company to company that all use Salesforce?
Best Answer chosen by Andy Rouse
Alex Twomey-McLeodAlex Twomey-McLeod
Vote for the idea here
Best Answer chosen by suman mishra
Anha SinghAnha Singh
Hello Suman,

The Omni-Channel utility appears in the utility bar in your Lightning Console app. From there, agents can change their presence status and triage their incoming work assignments.
From Setup in Lightning Experience, enter Apps in the Quick Find box, then select App Manager.
Click the dropdown next to the console app your want to add Omni-Channel to, then click Edit.
Under Utility Bar, click Add.
Click Omni-Channel.
Click Save.
Click Done.
Michele KleinhomerMichele Kleinhomer 
Is there a way to add/attach a file to "Log an Action" or Task?
Best Answer chosen by Michele Kleinhomer
Purvi PatelPurvi Patel
In Task, Click on task's name --> after that go to RELATED tab where you'll find notes, attachments, and files
I attached a snapshot just go through it.

User-added image

Hope this Helps!
Dan FisherDan Fisher 
I am trying to create a formula field on a custom object that shows the current status. I've broken down the criteria in order below:

Is 'Field_name_1__c' blank?
Yes - Check if 'Field_name_2__c' is blank (see below)
No - return 'Yes'

Is 'Field_name_2__c' blank?
Yes - return 'Pending'
No - return 'No'

Any ideas? I presume it would be an IF Formula but I'm unsure how to do this.
Best Answer chosen by Dan Fisher
Kev SnellKev Snell

Hi  Dan,

"No") , 

Here's the formula.


Bethann GonzalezBethann Gonzalez 
I need to create the following validation rule for a multi-picklist and picklist field.

Multi-picklist field: Marketing_Promotion_Code__c 
Single picklist field: ChannelRequestType__c

When either or both of these values are selected in the mulit-picklist field: 6TO-FY14-LTD, 8TO-FY14-LTD. The following picklist value: "Marketing Promo" is required to be entered in the "Channel Request Type" field

I am not sure how to write this validation rule because I keep recieving syntax error: Multi-select picklist fields are only supported in certain functions.

Please help!

Best Answer chosen by Bethann Gonzalez
Damien OwenDamien Owen

        ISPICKVAL(ChannelRequestType__c,"Marketing Promo")

You didn't need the TEXT as ISBLANK works with multi-select fields. Also you didn't need the OR() because you were only checking ChannelRequestType for 1 value rather than 2 values.

Sibyl BeaudrySibyl Beaudry 
So I think I need to use the DataLoader...gotten that far...but how do I find out the Owner ID that is needed and is it needed??
Best Answer chosen by Sibyl Beaudry
Brian HopkinsBrian Hopkins
So what I usually do, is I export all the records that need to be updated, making sure to include the ID column, to a CSV file.

Then I export all the users to a CSV file, and move the user ID column to the last column, instead of the first (for the next step)

Then I use a VLOOKUP to pull in the correct User ID to the first CSV file, using whatever criteria needed.  (match on email address, for example).  Overwrite the existing values in the OwnerID column, or add one with that name if you didn't export it.

Then you just pass the CSV file to the data loader, and choose which fields to map (in this case, you just need ID and OwnerID)
Melissa SwanMelissa Swan 
Whenever I open the Lightning for Outlook add-in on an existing email, anyone who is new to my SFDC org shows as a light blue circle and I don't have the option to add them as a new Contact.  This just recently happened, and I could have swore that before when anyone new showed up, they had a dark blue + sign and a link to 'Create New' or something like that. 

Any ideas on why I wouldn't be able to create a new contact using the add-in? 
Best Answer chosen by Melissa Swan
Adam MarioAdam Mario
Melissa I think I found the answer. Check this out:

I followed the resolution steps on that page and it fixed the issue for me so give it a shot.
erin ryanerin ryan 
I can't seem to get this formula to work correctly. The logic pertains to two record types. Sales Engineering Signoff cannot be unchecked on three Opportunity stages. What am I missing? 

Sales_Engineering_Signoff__c = False,
ISPICKVAL(StageName ,"Commercial Negotiation"),
ISPICKVAL(StageName ,"Purchase/Cancel(Pending Orders)"),  
ISPICKVAL(StageName ,"Purchase/Cancel"),
RecordType.DeveloperName="Add On",
RecordType.DeveloperName="New Business")))
Best Answer chosen by erin ryan
Ahilesh RagavanAhilesh Ragavan
Have you tried this formula ?
You cannot leave the checkbox unchecked in an Opportunity in one of the 3 Stages and in one of the 2 record types.
Sales_Engineering_Signoff__c = False,
ISPICKVAL(StageName ,"Commercial Negotiation"),
ISPICKVAL(StageName ,"Purchase/Cancel(Pending Orders)"),  
ISPICKVAL(StageName ,"Purchase/Cancel")
RecordType.Name="Add On",
RecordType.Name="New Business"

Are the stage picklist values and Record Type names are accurate in the formula?
Felix HojasFelix Hojas 
I would like to capture Act-on Activity history from custom feilds of this third party marketing tool. Salesforce only allows to me to run reports on Activity History for Accounts,LEads, or Contacts not from the actually Third Party history Fields. Please Help!!!
Best Answer chosen by Felix Hojas
Geoffrey FlynnGeoffrey Flynn
Where are the fields stored in Salesforce?  Generally you can run a report on any data stored in Salesforce, although you may need a custom report type
Kruse CollinsKruse Collins 

I'm trying to make a formula that tells me the Reporting Week by a date field (in this case, it's a field called Requested Date - which is the date an individual requested a service). 

I've looked at so many formulas online and some work except for the end of the year the weeks are -1. I can't seem to find the 1 true formula for determining this. Here is the formula I am currently using. 

MOD( FLOOR((DATEVALUE(Requested_Date__c) - DATE(1900,01,01))/7),52)-1
I've tried using -1 and +1 at the end of the formula and neither have worked. Any suggestions? This would be a huge help to everyone I think if we figured this out! 
Best Answer chosen by Kruse Collins
Steve MolisSteve Molis
Try using a Formula like this
CEILING( ( DATEVALUE(Requested_Date__c) - DATE( YEAR( DATEVALUE(Requested_Date__c) ), 1, 1) + 1) / 7) > 52, 
CEILING( ( DATEVALUE(Requested_Date__c) - DATE( YEAR( DATEVALUE(Requested_Date__c) ), 1, 1) + 1) / 7)