You will need to integrate your Odessa system with Salesforce using REST or SOAP API. Post this question in developer forum "developer.salesforce.com" to get more details around the integration.
let me know in case you need further details.
When I create my rule, I select "Field Update" after adding all the information (I think the evaluation criteria will be - created and edited). After selecting "Case" object under field udpate, I am trying to find the first response field I created but it doesn't show up in the drop down. I see there are standard and custom fields but my field is not visible there.
Why is it so? How do i add it the the Field update picklist? The field is a Date/Time field.
My company only uses the Salesforce Service Cloud. Even then, we do not use communities and very limited chatter. I have taken both ADM 201 & ADM 211 classroom course. I passed the Administrator Certification exam last year and would like to pass the Advanced Admin Cert this year. I already have 1 failed attempt; studied for almost 2 months using my Trailhead account and searching free websites that covered topics in the study guide. Obviously it wasn't enough.
Are there any reputable online paid courses (I am not looking for dumps as I really want to learn and understand SF at an advanced level), or does anybody have premeir support that I could pay to access?
I am new to salesforce lightning concepts and I am currently going through the trialhead modules for lightning. Can somebody kindly differentiate between ligtning App and Connected app. Tried googling but could not find striaght forward answers to clearly distinguish between the two. I have highlighted the two in the screenshot attached. Thanks
A very Simple explanation
Lightning App - Are the collection of Tabs(Objects, Lightning Components) that works together to achieve our functionality. For Example - Service, Sales, Service Console, and etc. And one more thing these apps will not be availbale into Salesforce Classic.
Connected Apps: - Connected Apps are used to Authenticate our salesforce while consuming Salesforce API (no matter SOAP or REST) then we go for Connected Apps which provides Client Secret and Client Key that we use in the request. These two keys are responsible to know which salesforce org we are going to take access.
Example: - If you are using Facebook then you may have used the app like "know your marriage Prediction" these all asking for facebook permission they use connected Apps but of Facebook.
So what I want to do is have a list of all of the Shopping Cart Items related to the Payment in a text field on the Payment using the Name field in Shopping Cart Item.
I can't seem to figure out how the loop should be set up. Any help?
How can I do it using Pardot form?
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So my label read:
We are facing two issues and I have a hard time to solve them.
1) The users also have the permission to 'customize and create listviews', that used to work perfectly and doesn't work anymore.
2) Until recently for our customer portal users it was possible to use the kanban view on 'work items' tab. Now that is not possible anymore.
Can anyone help?
When I create a custom report to pull the right information from the household for mailing labels we found that when running the report, if there were 3 contacts listed in the household then the report listed the household 3 times. How do I hide the duplicates so when I run the report I am only seeing the household listed once?
You are starting with a report that begins with Contacts and including Households, right? That's your problem. The report is looking at each individual and giving you that data. So if you have 4 people in a Household you're getting each person in the Household on each row of the report.
Instead, create a new custom report and select "Other Reports" from the box on the far left, then "Households" in the middle box.
Now you'll get a report which each Household in its own line. Mind you, this report won't have any contact-specific data unless you've added fields that pull data from household contacts. But for a postal mailing list, this is what you want.
BUT my Trailhead account is already linked to a previous community profile I had via a job. I now use my personal profile and would like to link it to Trailhead to display my badges. I know you cannot link your Trailhead to 2 community profiles but I do not have access to the old account to remove the link...
I have contacted Salesforce but they won't help me and keep telling me to post in the community/developer community. Does anyone have contact details for someone at Salesforce who can remove the Trailhead link on my old profile so I can re-link to my new profile?
Here are ALL the details I provided. Hope it get's you further :-)
Problem Type: General Salesforce Functionality
Product Topics: All Help or Online Training Questions
Case Subject: Linking Trailhead/Webassessor to Success Community
Severity Level: Level 4 - Medium
Instance Type: Production
Have you granted login access?: No
Steps to Reproduce: Click Connect Certification Account in the Success Community profile.