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Chris DuncombeChris Duncombe 
Was informed today that I have been named a Salesforce MVP.  I just wanted to thank everyone as I know the nomination came from within the community.  I am honored and just wanted to say thank you  :)
Best Answer chosen by Chris Duncombe
Jackie DoanJackie Doan
Chris, let's mark a best answer to keep our community clean! 

Haha - had to bust your chops. :)
Kelsey NorrisKelsey Norris 
I am using iContact for Salesforce for email marketing so when someone bounces or unsubscribes from an email list, it automatically shows up in their contact or lead record. 

Is there a way for me to create a workflow rule that will automatically remove those leads and contacts that have bounced or unsubscribed?
Best Answer chosen by Kelsey Norris
Jeff MayJeff May
Workflows cannot create or delete records -- they can only react to existing records. In Spring 15 (coming soon), there is a new feature called Process Builder which would let you create a Flow to do what you need, and then run the Flow based on a record update (such as 'IsBounced equals true).    
rebecca churebecca chu 
16'winter Napili template releases new function - add custom objects. I was trying to add idea object in navi tab but ideas object don't show in salesforce object list. So, I tried to new a page and choose idea object. but i saw the error message "Looks like there's a problem.This record isn't supported. See your administrator for help." 

Has anyone experience to deal with it ?

User-added image

thank you
Best Answer chosen by Miglena ( 
Pritam ShekhawatPritam Shekhawat
This is not supported as of now. You can promote and upvote this idea here Support Ideas Out Of Box in Napili Template
Brandon ChadwellBrandon Chadwell 
My user said:

I just had something a little weird happen on my salesforce app.  I was in an account and started looking at the Activity History.  When I would hit on an activity, it showed me the full description of the activity, until I started getting to some older records, then it said “you do not have the level of access necessary to perform the operation you requested.  Please contact the owner of the record or your administrator if access is necessary.”

How can I ensure he can access this?
Best Answer chosen by Brandon Chadwell
Brandon ChadwellBrandon Chadwell
I found the answer.......

When attempting to access older activities from the Activity History related list on a record within Salesforce1 I receive the following error message.

"You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary."

The activities you are attempting to access are over 365 days old (typical archival period) and archived. You can access them through the full site, but Salesforce1 cannot access archived activities through its API.
Jake RichterJake Richter 
Per the docs: "Through the XMD file dimensions section, you can specify if the menu includes all or a subset of actions and a link to a record in Salesforce or an external website." 
I want it to show 'Open Record' and my custom Activity 'NewTaskToOwner', but it is showing all the available actions.
Here's the Dimensions section of my XMD.json. Can anyone help with this?
"dimensions": [
            "recordIdField": "Id",
            "recordDisplayFields": [],
            "linkTemplateEnabled": true,
            "field": "Name",
            "sfdcActionsEnabled": true,
            "linkTemplate": "/{{row.Id}}",
            "sfdcActions": [
                    "name": "NewTaskToOwner"
            "linkTooltip": ""

Best Answer chosen by Miglena ( 
Jake RichterJake Richter
Hi Aubrey, unfortunately, we discovered a known issue ( which was just posted today. 
Jeff LynchJeff Lynch 
I am looking for a way to run a report on the number of completed tasks per Lead and/or Account.  I can see the summary view by user (completed tasks over time) by I'm looking for it by Lead or Account view (i.e., XYC Company - 3 completed activities, 1 open).  Thoughts?
Best Answer chosen by Jeff Lynch
Deepak AnandDeepak Anand
From the Activities folder on the Report tab, select the 'Task and Events' Report Type. You can then group the results by Account first and the Status second and you'd see this:
User-added image

You'll then have to create another Report on the same RT but this time group the Lead first and Status second!
Jose María Nicolás ArfelisJose María Nicolás Arfelis 
Hi everybody,

I was wondering, why I can not see search layouts for some custom objects:

User-added imageOOr maybe I have to "extra" activate something somewhere, so I can see search layouts for these objects?.
Best Answer chosen by Jose María Nicolás Arfelis
Sunil SarillaSunil Sarilla
see the screenshot below
User-added image

To all,
Disclaimer: I am not a web developer.  I only write basic HTML code.

I have to create a web-to-lead form.  This is fairly straightforward using Setup > Customize > Leads > Web-to-Lead > Create Web-to-Lead Form button.

Here is some sample code that is relevant to my issue (first, last, e-mail, company fields):

<META HTTP-EQUIV="Content-type" CONTENT="text/html; charset=UTF-8">
<form action="" method="POST">
<input type=hidden name="oid" value="00Di0000000iuCr">
<input type=hidden name="retURL" value="">
<label for="first_name">First Name</label><input  id="first_name" maxlength="40" name="first_name" size="20" type="text" /><br>
<label for="last_name">Last Name</label><input  id="last_name" maxlength="80" name="last_name" size="20" type="text" /><br>
<label for="email">Email</label><input  id="email" maxlength="80" name="email" size="20" type="text" /><br>
<label for="company">Company</label><input  id="company" maxlength="40" name="company" size="20" type="text" /><br>
<input type="submit" name="submit">

I can paste this in a test page on my web server (latest updated version of Windows 2003 running IIS).  This code works flawlessly.

I have been asked to change the code so that the First and Last name fields MUST be filled in.  If they are not filled in, the web page should fail to submit the information, and the person filling in the form should be notified with ERROR: Please fill in all required fields.

I am aware that there is code for validation and/or required, but all my research points me to making a form in java, PHP or another scripting language.

IS there a way to add code to a simple HTML page to make the fields mandatory.  If NOT, is there a work around that doesn't require me to hire a web developer to do the work.  I expect that there will be several versions of the form created and we modify the code frequently enough that I need to be able to do this on my own.

Many thanks in advance.


Paul Luciano, MCSE

Best Answer chosen by PAUL LUCIANO
Karthikeyan ChandranKarthikeyan Chandran
Hi Paul,

Use this in you Web-to-Lead form,

<label for="first_name">First Name</label><input  id="first_name" maxlength="40" name="first_name" size="20" type="text" required/><br>
<label for="last_name">Last Name</label><input  id="last_name" maxlength="80" name="last_name" size="20" type="text" required/><br>

Hope this will help you.

Karthikeyan Chandran
Richard HoustonRichard Houston 

This might be a silly question as I don't have much experience in setting up SSO or redirects. But here goes.

How does one get a nicer URL for single sign on? 

Instead of: [sitename]

How could I get: salesforce.[sitename].com ?

Do I still need to create the custom my domain in salesforce? Then have the url created by our web admins to redirect to the [sitename] then the SSO page? 

Best Answer chosen by Richard Houston
David HindmanDavid Hindman
Hi Richard — Technically you wouldn't need My Domain to redirect a subdomain to, but My Domain is recommeded for security reasons, so I would keep it. Since My Domain has the standard format as you mentioned above, you won't be able to get the salesforce.[sitename].com url to persist once a login occurs, but the redirect should work either way.
Steven MillerSteven Miller 
Hi folks,

I have two PDF files that are reporting as corrupt in the most current version of reader.  The owner of the file is generally clueless as well but the timestamps are from November 2009.  But I have no idea what's in these files aside from text.  It may be mixed text/images or the result of a scan with OCR applied. I'm going to try some of the third party readers (like Foxit) to see if I have any better luck but while I'm downloading and installing those, does anyone have a suggestion or a tool that has had better than average results?
Best Answer chosen by Steven Miller
Thore NordliThore Nordli
Failure on versions:


However, I have had success with the "
PDF Recovery Toolbox " utility on one of the documents.  The second document comes out as gibberish, but with the gibberish in the right places so I'm thinking corrupted embedded font for that one.