Working with platform since Summer 06.##Started as a Salesforce.com Premier Support rep. Over the years I got heavily involved in training (internally) and also fronted the initial certification ramp up for Tier 1 & Tier 2 support in EMEA.####If you're stuck on anything or need someone to bounce an idea off, ask away, I saw a lot during my support days.####Salesforce Certifications:####Administrator,##Advanced Administrator,##Developer,##Sales Cloud Consultant,##Service Cloud Consultant##http://certification.salesforce.com/verification?&fullname=david%20reece