Post an Idea
110  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Email Communication from Work Orders Object (FSL)

When you send mail from work order to customer, the answer should be attached automatically to the work order and not create a new support ticket

1 comment · 9 days ago

20  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

FSL Dispatch Console - Pinned Should be UI Lock Only (or Offer Alternative)

Currently, FSL__Pinned__c on ServiceAppointment blocks many database changes to the ServiceAppointment rather than only blocking UI drag/drop from Dispatch Console.   Therefore when users are employing Pinning for control of ServiceAppointments, we… Show more

0 comments · 6 days ago

100  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

FSL - Read Only Dispatch Console

For FSL Dispatch Console, there isn't currently a read-only option.   Custom Permissions can be used to manage somewhat Dispatch Console functionality, but this does not allow for full read-only access.  Additional FSL Dispatcher License is… Show more

1 comment · 1 month ago

80  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Assigned Resource object should have Field History Tracking enabled.

Currently we are unable to track Assigned Resource changes in FSL since Field History Tracking is not enabled for this object. To report on Assigned Resource changes, we are required to create a custom functionality. This must be included as default… Show more

1 comment · 12 days ago

20  Points
ポイントのしきい値未満
ポイントのしきい値未満

サービスレポートの纏めて印刷

FSL機能におけるサービスレポートにおいて、複数サービスレポートを纏めて一括で印刷する機能が欲しい。

0 comments · 12 days ago

20  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Make the FSL Gantt Chart Printable using a date range

Currently you can see very little real estate on the FSL Gantt chart while on the computer without scrolling repeatedly back and forth.  We need to see a larger visual and would like to be able to print this out.  So having the Gantt printed for the… Show more

0 comments · 16 days ago

160  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Edit verbiage for Push Notifications in FSL Mobile App

In the FSL Mobile App, Field Technicians receive Push Notifications to their phone when a Service Appointment is Scheduled for them. When they receive this notification, it shows basic information such as who scheduled it and the technician going. I… Show more

0 comments · 6 months ago

30  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

AutoPopulate Contact information from Person Account in Field Service Mobile App

If Person Account is enable in an Org, while using Field Service Lightning Mobile App the contact information is not automatically populated. It should be automatically populated from the Person Account. Today the workaround is to assign person… Show more

0 comments · 11 days ago

20  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Create resource absence for all active resources at once

Most countries have Bank Holidays (summer spring, christmas, new years etc.) At present, we would have to create the resource absence of type say "Bank Holiday" for each resource induvidually and schedule it in. What we should be able to… Show more

0 comments · 6 days ago

70  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Multiple time slots to show in the Get Candidates Quick action per day

We are unable to view all the available slots for a particular candidate for a day to book a job. Currently only the earliest available slot is visible in the Get candidates quick action.

1 comment · 11 days ago

1 to 10 of 87 | Next