Susan Nesson - 2 months ago
Lightning Email Templates were the hands-on exercise in my Summer '19 Admin Certification Maintenance exam. So much better than classic templates - couldn't wait to use them. Just learned they're not supported in Email Alerts, which is my main use case. Disappointed. Please add this soon.
Zoe Simms - 2 months ago
I have never used Classic so I don't know why I should have to revert to it for additional functionality. Also, there is no rich-text formatting in Classic so the template gives very poor quality emails, to the extent that I cannot ask users to be satified with the output.