Henriette Tamasauskas - 8 months ago
I really need an easy way to run a report and separate umailable prospects by reason. Not sure why this is not standard reporting |
Jennifer Mckervey - 9 months ago
Even though this may be a report that can be run in SFDC, not every keeps their entire Pardot universe in SFDC. We nurture them in Pardot and then send them over when ready to be contacted. This sort of report is availabe in almost every other marketing automation tool and email tool. We are honestly thinking about cancelling our Pardot contract and going with anyone else because we need this report. |
Alexander Serfass - 10 months ago
I came across this Help Article that may be beneficial in regards to reporting on this in Salesforce: https://help.salesforce.com/articleView?id=000005676&type=1 Granted, it's not in Pardot, but hopefully this will help some :) |
Michael Getter - 11 months ago
How can this still be under review? There is a report that lists unmailable contacts. But we need to separate them by the reason. Hard bounces can be safely removed in order to clean up the list. Why can't we just filter a list of unmailable contacts by the reason why they are unmailable? |
Joe Cavicchia - 1 year ago
How is this not a standard automated report? You lock our account if the delivery rate goes down, but you don't provide the simple tool to be proactive? |
Andrea Tarrell - 1 year ago
You can get this reporting in Salesforce already. The two relevant fields are "Bounced Reason" and "Bounced Date." Mike & Kylie mentioned this earlier in the comments. |
Dan Gualtieri - 1 year ago
This must (absolutely must) be possible. Our firm is company-subscription based, meaning if a user moves on and bounces as a user not found, we need to revoke access. Going back and checking this for all on our mailing list is currently impossible. |
Mark Grieve - 1 year ago
Sorely needed - just spent ages having to do this the long & tedious way to clean up some prospects. |
Brandon Walton - 7 months ago