Fiona Gardner - 2 months ago
We have several company email accounts where we need to be able to link emails to Salesforce. When our Salesforce was set up and Outlook integrated we were not aware that all our mailboxes would not be linked. We are just about to go 'Live'. This is really inconvenient and we are now going to have to find some sort of workaround! Not sure what.
Damien Joly - 3 months ago
@Matthew Newton Yes, isn't it great news? We're quite familiar with the capability currently in Developer Preview, considering Salesforce was the driving force behind that Microsoft enhancement. Note the considerations they have documented on that page in the Important section highlighted towards the top.
Once they promote the capability to GA, Salesforce will leverage a release that is open at that moment and can accommodate the release work. That will be in the Spring '20 at the earliest or a later release, subject to forward looking statements.
Matthew Newton - 3 months ago
It looks like Microsoft has had this in their Preview since 04/2019.
Any update for the group?