Wendy Couillard-Komarek - 4 years ago
This is a great tool that we may not be able to use because of this. Users on the regular layout have the option to see or hide feeds. Some just want details like phone numbers. Being unable to customize the default of the feed-based layout tabs either globally or by user is a real problem for efficiency.
Hans-Wolf Colsman - 4 years ago
I totally agree, too.
When it is a new record the detail view is much more important, than a feedless feed view, that looks like the System failed to load the detailed page - it is very irritating especially for inexperienced users.
Some time ahead there might be more action on the feed view, so it is time to switch the first viewed page.
There should be a button to decide which page comes first. It would be nice if it is possible to define a workflow like "with stage 5 show feed view first" or similar.
Thanks, Florence for that great Idea.