Mickey Bennett - 3 years ago
We are actively working on the ability to customize the Account Hierarchy View including custom layouts, expand/collapse, search and more! Our goal is to bring these great new features to you within the next three releases as part of our Lightning Experience roadmap.
In the meantime, and for customers using the Salesforce Classic interface, you can look at the FREE app, Inline Account Hierarchy, provided by Salesforce Labs as well as other great solutions from our AppExchange partners. Whether using a custom solution or just wanting to hide the hierarchy altogether you also have the ability to hide the standard link by unchecking Show View Hierarchy Link under Setup | Customize | Accounts | Account Settings.
And for customers using Lightning Experience, you can check out the new FREE app, Lightning Account Hierarchy, provided by Salesforce Labs as well as other great Lightning Ready solutions from our AppExchange partners.