Russ Feldman - 5 months ago
Just want to chime in here that Einstein Activity Capture improves on the sharing of emails a bit. You can have your default be Private, Everyone, or Shared with My (Public) Groups. This overwrites the default sharing for Emails and Events. https://help.salesforce.com/articleView?id=aac_share_with_everyone.htm&type=5
Martin Keating - 5 months ago
Pros/cons of having such such an enhanced/modified object... It's simple if you are on a security model where Accounts are private, but as soon as you want to be able to share accounts and/or opportunities, but not the contents of emails that are logged, you are dead in the water. Solutioning requires custom development that will introduce limitations.
Janette Mosher - 5 months ago
Yes this is needed. Additonally should be able to mark private/public at the task/event level.
Also the ability the add sharing rules to expand visibility for certain groups would be helpful. As it is Task are nearly unusable for our upper managment who want to record truely private events and followup task related to account/contacts many other people can see.
Nicole Dec - 6 months ago
I belive the right behavior is that the OWD for Activities if seleted PRIVATE - all activities including Events, Tasks, Log a Call, should all be PRIVATE to the owner of the activity only. It should not matter if the Accounts are Public/Read/Write.
For examle a Company with 227 users wants to share the Accounts to prevent duplicates, however there are multiple sub divisions and Sales teams working independently that should not SEE each others Activities.
If granted System Administrator permissions - yes they should see all.
Activities OWD permissions
Private - only the Owner of the actvity record can see it NO MATTER THE OBJECT SETTINGS
Read Only - then can see each others Activities but cannot edit
Read, Write, Edit - Full Visibility, ability to edit each others
In addtiion when it comes to the INDIVIDUAL users records - when assigned to a MANAGER - the manageer should be able to reports on their TEAMS actvities and see them.
Nick Milosevic - 6 months ago
This is not a FEATURE request, this is a BUGFIX, and it needs to be fixed immediately!
There is no rational argument for having any object's sharing settings set to PRIVATE, and then exposing those records to to users that are not specifically granted acces through sharing settings or the role hierarchy.
This is an extreme security concern for our organization, and we may now have to consider migrating away from the salesforce platform if this issue isn't resolved. I can't believe that this has been sitting on the back-burner for 11 years, unbelieviable!
Jim Baird - 6 months ago
So if Im reading this correctly, there are 1085 people who have requested this and 3 who have posted that it is a bad idea. As a firm, we've been asking for this for over two years. We have yet to hear anything directly from Salesforce and the last response posted here is six years old. If we ran our company being this inattentive to our clients' requests, we'd be out of business.
Dean De-Viell - 7 months ago
This idea has the status 'product team review' which says we should have an update in 2 to 4 months but we have no way of knowing when it moved to this stage... it could have been there for 5 years for all I know.
The last update from Kayvaan was 6 years ago! Please can we have some info on this.