Innovation Management Process Map
Here is an overview of the process behind managing an online community, from launch through implementation of top ideas.
Salesforce CRM Best Practices and User Community
1562 Articles; Promoted 47132 Times; 1268 Comments.
- Discover Best Practices and Innovative Ideas
- Post Questions to the Community
- Post Ideas & Shape the
Product Roadmap
How Many People Do You Need to Manage and Moderate an Ideas Community?
I"m often asked, how many people do you need to successfully moderate an Ideas community? The answer is obviously depend on the size of your community but here is some guidance to get you started. Executive Sponsor: Ha...
Multi-Site Administration - Now Accepting Applications
With the Salesforce Ideas Summer '08 Release you can create up to 25 communities. So how are you divide them up and ensure they're successful? This best practice presentation will help guide you through identifying your co...
Summer '08 Release - Customizable Ideas
Create Customized Fields and Triggers to Streamline Ideas Management Professional, Enterprise, and Unlimited Editions Create new custom fields to track idea status or related projects Build workflows and trigger...
BusinessWeek Article on Ideas
Jeff Jarvis wrote a terrific article in BusinessWeek on Ideas titled, "Hey, Starbucks, How About Coffee Cubes?' It is worth reading the full article but here are some great quotes that jumped out. Schultz intends t...
Guidelines for Customer Portal CSS Customization
With the Customer Portal and Partner Portal, companies want to customize the UI to match the look and feel of their corporate website. Point and Click Customization The simplest approach is to use the tools provi...
A Model for Modern Communication
I came across a well written post in my RSS Reader today titled "a model for modern communication." It explains many of the principals Salesforce Ideas is built upon and calls out My Starbucks Idea as a great example of th...
Press Picks Up on My Starbucks Idea
"We engage in millions of conversations with our customers everyday, and those conversations and ideas have helped shape the company we are today," said Starbucks Chairman and CEO Howard Schultz. "With the launch of MyS...
Opportunity Roll-Up Summary Recommendations
Salesforce released Opportunity Roll-Up Summary fields on the Account object in the Spring 08 release. This is a pretty useful feature and below are some recommendations to help you get started using them. One of the ma...
Dell IdeaStorm Wins PR Week's Coveted Innovation of the Year 2008
The digital space is growing rapidly. To keep up with the Web 2.0 world, PR needs to explore all facets of the Web to find ways to tap into consumers. That was what Michael Dell had in mind in early 2...
Salesforce Ideas Spring '08 Recorded Demo
Here is a quick recorded demo that highlights the new Ideas Spring "08 features, including My Ideas Inbox, Recent Comments, Top All-Time, and Salesforce Ideas API among others. Very exciting features that enhances interact...
Salesforce Ideas Weekly Webinar
Now that Spring ’08 is generally available, we are ready to kick off our Weekly Webinar Series. During this 50 minute session we will take you through a product demo and share implementation best practices to help bui...
Free Daily Workshops 2PM EST
