how do you add return receipt to email
Can one request a return receipt from email sent from Salesforce

0 answers | 1 minute ago in Application Functionality

Adding discount field to Opportunity Products
After I click "Add a product", then choose my product, I'm redirected to a screen showing these fields to edit: Product  Quantity…

4 answers | 1 hour ago in Opportunity Management

Private Contacts in Group Edition
I have created contacts without an account, but other users can still see.  I cannot seem to find security settings>sharing to make this work.…

2 answers | 1 hour ago in Account & Contact Management

Why does NPSP create for each contact I create an organization?
I installed NPSP on my Salesforce account. I'm adding new contacts and noticed that in addition to creating a household it also populates the…

0 answers | 1 hour ago in Nonprofit

Customer Portal Access for Salesforce Systems Administrators
Right now SalesForce will not let a systems administrator see their own portal.  It seems to be cecause Customer Portals are setup under one profile while Sytems Administrators operate under the Salesforce…

0 comments | Posted by Richard Esmonde 3 hours ago in Force.com Platform, Applications, Integration, Salesforce Ideas, User Experience 

Enhacement Request in Live chat reporting
In the reporting section of live agent tool, we have different parameters such as Chats, Avg chat length, chats/hr, etc. We would like have an additional parameter which gives average of the Total Response Time…

0 comments | Posted by Vikram Kondapaneni 5 hours ago  

Expand list of metrics and limits included on the System Overview
We just found there is a limit for the number of Roles we can have in our hierarchy, despite our UE contract.  Since we are within 60 of the 500 maximum, we'd like to add this limit to the System Overview…

0 comments | Posted by Jessica Adair 7 hours ago in Force.com Platform, Administration & Sharing, Reports & Dashboards, Search & Navigation 

Contextualise Chatter email notifications
Sometimes it would be nice to decipher a Chatter email notification without having to click on the link in the email to open Chatter and find the thread. If you post in several forums, or several times in one…

1 comment | Posted by Stuart Reed 8 hours ago in Applications, Salesforce Ideas, Salesforce Chatter